Step 1: Choose and buy products

Customers can order directly via hotline / fan-page / website / buy directly at SmartCara's partner showrooms.

Customers notify participating in the installment program with the counselor for specific instructions.

Step 2: Confirm the order (in case the customer buys online)

ECO Vietnam’s staff will call to confirm the order and check delivery information with customers.

Step 3: Receive product and make payment

Customers receive products & check products – Make payment with credit cards via mPOS transaction portal.

– Customer's transaction will be converted from 7-10 days, customers do not need to do anything else, except for some exceptions as follows:

• Citibank: cardholders text “0” to 6058, receive the link and fill in the online form
• VIB: Cardholders contact the bank's hotline “18008180” 3-5 days after the transaction date, 2 days before the statement date. When calling, it is necessary to clearly state "Installment transaction via Mpos.vn" for conversion support
• Maritime Bank: Cardholders contact the bank's switchboard 1800599999 and press 3 after 3-5 days from the transaction date, 2 days before the statement date. When calling, it is necessary to clearly state "Installment transaction via Mpos.vn" for conversion support

Installment payment via credit card refers to customers buying and paying with credit cards of banks via mPOS card-accepting devices. After successful purchase, the amount the cardholder has to pay to the bank is divided monthly into small portions according to the term from 3 months to 1 year.

mPOS (as known as Mobile Point of Sale) is a type of card payment acceptance machine, allowing the merchant to use a Smartphone and an accompanying payment device to accept the card and proceed payment for goods and services for customers.

In addition, the registration procedure is also very simple, the application review time is fast, so you do not have to wait long.

You need a credit card with a VISA or MASTER CARD to make installment payments.

ECO Vietnam applies the direct installment program via mPOS in Hanoi and Ho Chi Minh City.

Other provinces and cities will be instructed to pay online by entering credit card information via the link.

No time waste for reviewing documents. The procedure is quick and simple when you have a VISA and MASTER credit card.

Customer does not have to pay interest for the installment program, however, Customer will need to pay an additional CONVERT PAYMENT FEE. Installment conversion fee ranges from: 2% -8.9% depending on the bank and the term (3-6-9-12 months) that the customer chooses to pay in installments.

Please contact us for more details on the specific installment conversion fee.

Installment program is applicable for terms: 3 Months, 6 Months, 9 Months and 12 Months.